Job Description

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

Join Southwest Behavioral & Health for exceptional growth opportunities driven by our promote-from-within philosophy. We provide an EXCELLENT compensation and benefits package, including immediate participation in our 403(b) program with 40% company match after 1 year of service. Generous Paid Time Off (PTO) includes 3 weeks of time-off your 1st year and increased vacation accruals after 2, 5 and 10 years of service! We offer low cost medical insurance and offer 100% company-paid dental, Short Term Disability, Long Term Disability, and Life coverage for employees. Other great benefits include 10 paid holidays, vision, licensure/certification reimbursement, tuition reimbursement, prescription drug discounts, chiropractic services, 100% paid Employee Assistance Program, and much more!

We are currently seeking a Sr. Team Lead to join our Star Residential Program!

Schedule:   Monday through Friday  10a - 6pm

We are currently seeking a Sr. Team Lead to join our Star Residential Program! The Star residential work site located near Central Ave and McDowell Rd provides 24 hour supervision for ten General Mental Health 

The Sr. Team Lead is responsible in taking a lead role in the overall operation of assigned program.  Works in conjunction with the Program Coordinator and Director towards growth of the program both on a clinical and administrative level. Provides direction, organization, and training to staff, serves as a role model, promotes positive communication, skilled in SBH policy and procedure and able to field questions on common practice. Must have ability to market program and public relations skills. Must have strong skills and understanding of medication storage, documentation and staff observation policies. Provides direct practice services to individuals and groups to include; assessments, treatment planning, life skills, community integration, activity planning, pre-vocational training, related documentation, case management, crisis intervention, individual and/or group counseling services. Responsible for contributing to and creating a recovery based environment.

Responsibilities include:

  • Assists the PC to develop and implement a sound clinical program based on current contemporary treatment models, individual and system needs, and outcomes; uses a practical  approach and refines clinical programming based on changing needs
  • Responsible to assist with supervising staff and coordinate all related clinical and administrative program functions, 50% administrative and management function, 50% Billable Direct Service provision
  • Assists in coordination of scheduling and staff work assignments on a daily basis
  • Responsible for to assist with Program Evaluation and produce/track proficient measurable outcomes
  • Oversees completion of monthly clinical and data validation audits in assigned sites and assists with monitoring quality outcomes in practice and in clinical documentation
  • Conducts periodic (weekly/monthly) audits of all program processes and requirements as to ensure the program is in compliance at all times
  • Acts as a lead staff; provides, plans, supervises, and delivers direct care services for seriously mentally ill adults, with Co-Occurring and Co-morbid Disorders in a residential or community setting; individual, group, or family format.
  • Performs and models responsible direct service provision including individual, group, life skills training, behavior management, and crisis intervention treatment.
  • Coordinates the intake process and completes initial assessments upon intake
  • Provides Clinical Assessment, Service planning, interventions, coordination of care, and leads responsible treatment practices in action
  • Assist in the training and development of staff skills and abilities, work to create highly effective teams, uses a trans-disciplinary approach as to produce an effective outcome
  • Effectively manages staff interactions, the program, systems, and processes using a leadership approach
  • Advocates for member needs creating social justice for persons served, reduces barriers, promotes ideals of the Recovery Movement
  • Assist with managing the programs budget, manpower utilization, overtime, and costs in general.


  • Minimum requirement consists of a 21-year age
  • Have a high school diploma/GED and two years of behavioral health/integrated healthcare relevant work experience; or a related Associate’s degree and three years of full-time behavioral health experience.
  • Bachelor’s degree with an emphasis in Human Services, Counseling and Psychology plus one year of behavioral health experience.
  • An equivalent combination of education and experience directly related to behavioral health totaling five years is acceptable.
  • Supervisory experience preferred.
  • Required to maintain a valid Arizona driver’s license and pass motor vehicle screening for insurance purposes in order to transport clients.
  • Required to maintain personal auto insurance per SBH guidelines.
  • Computer literate and proficient in the use of modern electronic technologies.
  • Demonstrated aptitude and ability in leadership and management, problem solving, organizational skills.
  • Must be eligible and/or have a valid Fingerprint Clearance Card through the Arizona Department of Public Safety.

What We Offer:

  • 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
  • 10 paid holidays
  • Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
  • We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
  • Career Development – Benefit from our culture of internal promotion!
  • We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
  • Employee Assistance Program, Health & Wellness and much more!

SB&H is a drug-free workplace, drug screening required. EOE

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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