Job Description

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over seven hundred employees, and 40 years’ experience.

Join Southwest Behavioral Health for exceptional growth opportunities driven by our promote-from-within philosophy. We provide an excellent compensation and benefits package, including immediate participation in our 403(b) program Generous PTO your 1st year (available after 6 months) and accruals after 2, 5 and 10 years of service! We offer 100% company-paid medical, dental, STD, LTD, and Life coverage for employees. Other great benefits include vision, prescription drug discounts, chiropractic services, tuition reimbursement, and much more!

Southwest Behavioral Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout Metro Phoenix, Payson, and Buckeye. We are a well-established voice in the community with more than forty sites, over six hundred employees, and 30 years experience. SBH is known for high quality services, excellent staff training, opportunities for advancement, competitive salaries, and a solid benefits package. For additional information about Southwest Behavioral Health Services visit our web site at: www.sbhservices.org.

We are seeking a Program Coordinator to join our Adult Jail Transition Program! This position will oversee a program working with adult individuals who frequent the legal system and/or are transitioning within or from jail or prison systems. This position works as a part of a multi-disciplinary team with the City, case managers, and RBHA to successfully transition persons from jail or prison to services and community stability. The Sr. Team Lead organizes team processes as such to provide an appropriate level of service to individuals to complete a successful transition, reduction of recidivism, reduction of incarceration, and increase in support systems. Sr. Team Lead is responsible for outcome measures, contract requirements, marketing, establishing business relations, and revenue goals. Requires interface with legal systems, individual client contact and service provision, case management, service planning, crisis and behavioral health interventions/services, referral, and follow up.

Responsibilities:

  • Works in cooperation as part of a multi-disciplinary team with City, Police, Jail/Prison Systems, Prosecutors, Court System, PNO Case managers, and Program Liaisons
  • Assists the Director to develop and implement a sound clinical program based on current contemporary treatment models, individual and system needs, and outcomes; uses a practical approach and refines programming based on changing needs
  • Responsible for taking the lead in coordination and facilitation of Jail/Prison transition
  • Responsible to assist with supervising staff and coordinate all related clinical and administrative program functions.
  • Coordinates and leads staff meetings and client staffing’s.
  • Fills in for and provides direct service needs as appropriate to meet objectives
  • Coordinates scheduling and staff work assignments on a daily basis
  • Responsible for Program Evaluation; produce/track proficient measurable outcomes
  • Conducts periodic (weekly/monthly) audits of all program processes and requirements as to ensure the program is in compliance at all times
  • Helps to ensure staff are producing in accordance with the productivity percentage standards set by supervisors and the company through monitoring the productive clinical day.
  • Coordinates the intake and referral process; completes initial assessments upon intake
  • Markets program and establishes community relations that grow the program capability and capacity.
  • Meets financial and contractual objectives as set by the company and fund source.
  • Provides oversight of Clinical Assessment, Service planning, interventions, coordination of care, and leads responsible treatment practices in action
  • Intervenes in crisis situations as needed and coordinates appropriate care strategies
  • Facilitates community resources, benefits, basic needs for integration and transition purposes.
  • Responsible to hold staff accountable to meet the objectives set by supervisors.
  • Facilitates training and development of staff skills and abilities, works to create a highly effective team, uses a trans-disciplinary approach as to produce an effective outcome
  • Effectively manages staff interactions, the program, systems, and processes using a leadership approach
  • Advocates for client needs creating social justice for persons served, reduces barriers, promotes ideals of the Recovery Movement
  • Works across internal departments to facilitate client needs and maximize potentials
  • Responsible for clinically sound documentation and upkeep of clinical records in accordance with clinical requirements and data validation standards with a proficiency of 85% or greater in each category.
  • Assist with managing the programs budget, manpower utilization, overtime, and costs in general.
  • Ensures acquisition of program supplies in a cost effective manner.
  • Attends and participates in in-service training sessions, related training; initiates self-development
  • Required to work in collaboration with colleagues, other programs, individuals, and groups within the company to resolve issues, improve overall performance, and set new standards in accordance with current trends.
  • Educates potential clients, providers, and stakeholders regarding the program and services available as requested
  • Provides assistance to Director with problem resolution related to personnel program/client issues.
  • Participates with Director and HR in providing staff with Performance Development and Employee Counseling
  • Assist with hiring and maintaining quality staff
  • Accepts assigned on-call duties as needed.
  • May be required to work flexible hours as needed to best serve the program and client needs
  • Required to carry a company smart phone
  • Required to drive personal or company vehicle and keep appropriate documentation
  • Maintain a Valid Arizona Driver’s License
  • Must Qualify and maintain in good standing; a Jail access pass.
  • To ensure compliance & adequate services, additional job duties may be required and assigned.

Education & Qualifications:

  • Minimum requirement consists of a 21-year age, Associate's degree and or the equivalent combination of education and experience directly related to behavioral health totaling five years. Bachelor's degree and supervisory experience preferred.

  • Maintain a Valid Arizona Driver’s License and a clean driving record for last 39 months is required.

  • A Peer Support Certificate is preferred.

  • Certification in First Aid & CPR.

  • Working knowledge of community resources, clinical methods and procedures.

  • Familiar with crisis de-escalation techniques.

  • Eligible to receive clearance for Jail visits.

  • Ability to communicate effectively both orally and in writing.

  • Some knowledge of intervention techniques in behavioral health setting.

  • Ability to work within clinic policies and procedures.

  • Ability to work long hours in the community and navigate legal systems

  • Proficient in computer skills, typing, and current electronic communication technologies

  • Ability to work as a team member

  • Experience working with multi-cultural and low socio-economic individuals. General knowledge and aptitude for working independently with adults of mixed ethnic groups. Bilingual (English/Spanish) speaking preferred.

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over seven hundred employees, and 40 years’ experience.

Join Southwest Behavioral Health for exceptional growth opportunities driven by our promote-from-within philosophy. We provide an excellent compensation and benefits package, including immediate participation in our 403(b) program Generous PTO your 1st year (available after 6 months) and accruals after 2, 5 and 10 years of service! We offer 100% company-paid medical, dental, STD, LTD, and Life coverage for employees. Other great benefits include vision, prescription drug discounts, chiropractic services, tuition reimbursement, and much more!

Southwest Behavioral Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout Metro Phoenix, Payson, and Buckeye. We are a well-established voice in the community with more than forty sites, over six hundred employees, and 30 years experience. SBH is known for high quality services, excellent staff training, opportunities for advancement, competitive salaries, and a solid benefits package. For additional information about Southwest Behavioral Health Services visit our web site at: www.sbhservices.org.

We are seeking a Program Coordinator to join our Adult Jail Transition Program! This position will oversee a program working with adult individuals who frequent the legal system and/or are transitioning within or from jail or prison systems. This position works as a part of a multi-disciplinary team with the City, case managers, and RBHA to successfully transition persons from jail or prison to services and community stability. The Sr. Team Lead organizes team processes as such to provide an appropriate level of service to individuals to complete a successful transition, reduction of recidivism, reduction of incarceration, and increase in support systems. Sr. Team Lead is responsible for outcome measures, contract requirements, marketing, establishing business relations, and revenue goals. Requires interface with legal systems, individual client contact and service provision, case management, service planning, crisis and behavioral health interventions/services, referral, and follow up.

Responsibilities:

  • Works in cooperation as part of a multi-disciplinary team with City, Police, Jail/Prison Systems, Prosecutors, Court System, PNO Case managers, and Program Liaisons
  • Assists the Director to develop and implement a sound clinical program based on current contemporary treatment models, individual and system needs, and outcomes; uses a practical approach and refines programming based on changing needs
  • Responsible for taking the lead in coordination and facilitation of Jail/Prison transition
  • Responsible to assist with supervising staff and coordinate all related clinical and administrative program functions.
  • Coordinates and leads staff meetings and client staffing’s.
  • Fills in for and provides direct service needs as appropriate to meet objectives
  • Coordinates scheduling and staff work assignments on a daily basis
  • Responsible for Program Evaluation; produce/track proficient measurable outcomes
  • Conducts periodic (weekly/monthly) audits of all program processes and requirements as to ensure the program is in compliance at all times
  • Helps to ensure staff are producing in accordance with the productivity percentage standards set by supervisors and the company through monitoring the productive clinical day.
  • Coordinates the intake and referral process; completes initial assessments upon intake
  • Markets program and establishes community relations that grow the program capability and capacity.
  • Meets financial and contractual objectives as set by the company and fund source.
  • Provides oversight of Clinical Assessment, Service planning, interventions, coordination of care, and leads responsible treatment practices in action
  • Intervenes in crisis situations as needed and coordinates appropriate care strategies
  • Facilitates community resources, benefits, basic needs for integration and transition purposes.
  • Responsible to hold staff accountable to meet the objectives set by supervisors.
  • Facilitates training and development of staff skills and abilities, works to create a highly effective team, uses a trans-disciplinary approach as to produce an effective outcome
  • Effectively manages staff interactions, the program, systems, and processes using a leadership approach
  • Advocates for client needs creating social justice for persons served, reduces barriers, promotes ideals of the Recovery Movement
  • Works across internal departments to facilitate client needs and maximize potentials
  • Responsible for clinically sound documentation and upkeep of clinical records in accordance with clinical requirements and data validation standards with a proficiency of 85% or greater in each category.
  • Assist with managing the programs budget, manpower utilization, overtime, and costs in general.
  • Ensures acquisition of program supplies in a cost effective manner.
  • Attends and participates in in-service training sessions, related training; initiates self-development
  • Required to work in collaboration with colleagues, other programs, individuals, and groups within the company to resolve issues, improve overall performance, and set new standards in accordance with current trends.
  • Educates potential clients, providers, and stakeholders regarding the program and services available as requested
  • Provides assistance to Director with problem resolution related to personnel program/client issues.
  • Participates with Director and HR in providing staff with Performance Development and Employee Counseling
  • Assist with hiring and maintaining quality staff
  • Accepts assigned on-call duties as needed.
  • May be required to work flexible hours as needed to best serve the program and client needs
  • Required to carry a company smart phone
  • Required to drive personal or company vehicle and keep appropriate documentation
  • Maintain a Valid Arizona Driver’s License
  • Must Qualify and maintain in good standing; a Jail access pass.
  • To ensure compliance & adequate services, additional job duties may be required and assigned.

Education & Qualifications:

  • Minimum requirement consists of a 21-year age, Associate's degree and or the equivalent combination of education and experience directly related to behavioral health totaling five years. Bachelor's degree and supervisory experience preferred.

  • Maintain a Valid Arizona Driver’s License and a clean driving record for last 39 months is required.

  • A Peer Support Certificate is preferred.

  • Certification in First Aid & CPR.

  • Working knowledge of community resources, clinical methods and procedures.

  • Familiar with crisis de-escalation techniques.

  • Eligible to receive clearance for Jail visits.

  • Ability to communicate effectively both orally and in writing.

  • Some knowledge of intervention techniques in behavioral health setting.

  • Ability to work within clinic policies and procedures.

  • Ability to work long hours in the community and navigate legal systems

  • Proficient in computer skills, typing, and current electronic communication technologies

  • Ability to work as a team member

  • Experience working with multi-cultural and low socio-economic individuals. General knowledge and aptitude for working independently with adults of mixed ethnic groups. Bilingual (English/Spanish) speaking preferred.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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