Intake Specialist, Inpatient

Southwest Behavioral & Health Services is seeking an Intake Specialist to join our inpatient facility in central Phoenix. Schedule is Thursday through Saturday 7 AM to 5 PM & Wednesday 12 PM to 10 PM rotating with 7 AM to 5 PM.

Starting pay rate:  $18.47 hourly

Location: central Phoenix, 85007

Duties & Responsibilities:

• Conducts screenings and assessments with behavioral health recipients to evaluate the nature of their presenting problems in order to determine their needs and develop appropriate service plan goals.
• Develops and provides initial individual service plans
• Prepares intake documentation, progress notes, event notifications and other documentation regarding behavioral health recipients in accordance with regulatory requirements and company policies and procedures.
• Ensures required documentation is completed in accordance with established timelines; including, but not limited to, screenings, assessments and service plans.
• Facilitates coordination of care, to include: notification to program staff of new behavioral health recipient intake, summary of intake information and recommended services/programs.
• Obtains pertinent information from new members by asking them to complete surveys or interviews courteously and professionally.
• Collects data to help with the admission process if working in a health or mental care facility.
• Ensures that all admission forms are properly signed and filed.
• May be expected to drive a SBH vehicle to transport consumers, per the discretion of the clinic and/or program. 

Education & Qualifications:

• Minimum requirement consists of a 21-year age
• A bachelor’s degree (related or non-related) in the behavioral health field plus one year of behavioral health experience required. A combination of experience and education totaling 3 years is acceptable.
• Required to maintain personal auto insurance per SBH guidelines.
• Required to maintain a valid Arizona driver’s license and pass motor vehicle screening for insurance purposes in order to transport clients, based upon need/requirements of the clinic and/or program.

What We Offer:

• 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued.

We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Through our Empowered Belonging program, we’re committed to:

• Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/

SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.