Job Description

Join Southwest Behavioral & Health for exceptional growth opportunities driven by our promote-from-within philosophy. We provide an EXCELLENT compensation and benefits package, including immediate participation in our 403(b) program with 40% company match after 1 year of service. Generous Paid Time Off (PTO) includes 3 weeks of time-off your 1st year (available after 6 months) and increased vacation accruals after 2, 5 and 10 years of service! We offer low cost medical insurance and offer 100% company-paid dental, Short Term Disability, Long Term Disability, and Life coverage for employees. Other great benefits include 10 paid holidays, vision, licensure/certification reimbursement, tuition reimbursement, prescription drug discounts, chiropractic services, 100% paid Employee Assistance Program, and much more!

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over seven hundred employees, and 40 years’ experience.

We are currently looking for a Direct Care Provider  for our Star Residential Program located in East Phoenix. 

The current Schedule is Tuesday through Saturday 11:00 AM - 7:00 PM

Star provides behavioral health interventions in a community-based residential setting that assists adults in resolving behavioral health issues and gaining greater community independence.  This program operates on a 24/7 basis in a non-secured 4 bed residential facility. 

As a DCP, you'll provide screening, assessment, treatment planning, life skills, pre-vocational training, related documentation, case management, crisis intervention, individual and/or group counseling services to seriously mentally ill members in a residential and/or an inpatient crisis environment. Responsible for contributing to and creating a recovery based environment. Performs direct service to residential members including individual, group, life skills training, behavior management, and crisis intervention. Develops treatment plans for members in conjunction with psychiatrist and/or case managers according to SBH clinical standards. Attend and participate in in-service training sessions and related training opportunities as made available. Provide assessments and crisis intervention. Documents services provided according to SBH standards on a daily basis. Completes all required paperwork in a timely manner. Will be expected to accompany, supervise and assist members when asked to do so. Plans and organizes activities. May need to cover evening/weekend hours and be “on-call” as needed. Assist members with community integration. Other duties as assigned by Supervisor.

Minimum requirement:

  • Must be at least 21 years of age 
  • Have a high school diploma/GED and two years of behavioral health/integrated healthcare relevant work experience; OR
  • an Associate’s degree and two years of relevant experience in a behavioral health setting; OR a bachelor’s degree (related or non-related) in the behavioral health field plus one year of relevant experience in behavioral health. An equivalent combination of education and experience directly related to behavioral health totaling four years is acceptable.
  • Valid AZ driver's license and MVR clearance is required.
  • Knowledge of behavioral management, de-escalation methods, crisis intervention, and defusing techniques to prevent violent behavior harmful to self or others and the ability to apply these techniques to a client population in various levels of crisis.
  • Bilingual (English/Spanish) speaking preferred 
  • Substance Abuse Experience.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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