Direct Care Provider - Residential/ Community Living (East Valley)

Schedule:  Flexible Monday-Friday shift 

Southwest Behavioral & Health Services is seeking a Direct Care Provider to join our Community Resilience Program! This position will give you the opportunity to make an immediate and meaningful impact in the lives of our members we serve.

In this position you will be supporting members in the Mesa, Arizona community with maintaining and improving their physical and mental health. This position will report to the Program Coordinator who will support you and your team’s success. The work schedule will be Monday- Friday with a focus on flexibility and work-life balance.

Ideal Candidate

Are you new to Direct Care or have a few years of Direct Care experience?  Maybe you are a new graduate with a Psychology degree and internship experience. If so, we want to speak to you!

Our Ideal Candidate will be passionate about behavioral health and would use the below to describe their work style:

• Flexible – No two days are the same!
• Caring – At SB&H we pride ourselves in offering services that go above and beyond.
• Organized – Timely and accurate documentation is the key to success in this position.
• Do you like to have fun? If you are a painter, we may offer art groups; if you are a hiker, we may take our members out on the many trails in our community. The sky is the limit as to what you can bring to the table to improve the lives of our members.

About the Position

The Direct Care Provider delivers 1:1 or group services in a home setting, providing support in maintaining a safe living environment, assisting with self-administration of medications, coordinating with other providers, developing socialization opportunities, and increasing connections with the community. You will be part of a phenomenal team, working with leadership that will provide you with weekly 1:1 supervision, bi-weekly team meetings, and monthly clinical oversight. Each day is a unique experience! You could spend your morning helping members keep their living environment safe and healthy and your afternoon bowling or hiking. Or it is possible that you may take members to the library in the morning and spend your afternoon teaching symptom management skills to improve quality of life. Each site offers unique programming based on the skills and passions of our Direct Care Providers.

Duties & Responsibilities

• Provides assessments and crisis intervention.

• Develops treatment plans for consumers in conjunction with psychiatrist and/or case managers according to SB&H clinical standards.
• Delivers services per the treatment plan.
• Maintain accurate account of weekly activity and monthly service logs.
• Attends and participates in-service training sessions and related training opportunities as made available.
• Completes/attends required clinical supervisions consistently each month.
• Collaborates with clinical teams and case managers to advocate for the best interest of the consumer.
• Transports members as appropriate in SB&H vehicle.
• May be required to cover evening/weekend hours.
• May be required to drive personal vehicle for business needs (as required per program requirements)

Minimum Requirements

• Must be at least 21 years of age
• Have a high school diploma/GED and six months of behavioral health/integrated healthcare relevant work experience; OR
• An Associate's degree in an unrelated field and at least six months of full-time behavioral health / integrated healthcare relevant work experience; OR 
• A related Associate’s degree and six months of behavioral health / integrated healthcare relevant work experience
• Have and maintain a valid Arizona driver’s license and are able to pass a motor vehicle screen for insurance purposed in order to transport clients
•  Level I fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire (as required per program requirements)

Benefits

• 3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued.

We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Through our Empowered Belonging program, we’re committed to:

• Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/

SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.