Direct Care Provider - Inpatient

Southwest Behavioral & Health Services offers an array of integrated behavioral & health programs to meet the unique needs of the communities we serve. We are seeking a dedicated, enthusiastic and inspiring Direct Care Provider who can help us fulfill our mission. “Delivering compassionate care to enhance lives and improve communities”. Are you dedicated, enthusiastic and inspiring? If so, you may be the person we are looking for to join our dynamic team that has been transforming communities for over 40 years!  

Schedule: Rotating- Wednesday- Saturday one week and Thursday-Saturday 7:00 AM - 7:00 PM 

Job Preview at a Glance

Challenging and rewarding position in our Crisis Recovery Unit providing behavioral health interventions in a structured, non-hospital setting that assists adults in overcoming behavioral health crisis. Services are provided in a locked facility with 24-hour nursing coverage on the premises, court ordered treatment is also provided. You will have the opportunity to be a pivotal change maker in the lives of clients by connecting them with community resources. Working in an acute care setting, no two days are the same; you will be challenged with varied of patients overcoming behavioral health crisis.

Responsibilities:        

• Provides assessments and crisis intervention.
• Develops treatment plans for clients in conjunction with psychiatrist and/or care coordinators according to SBH clinical standards.
• Attends and participates in-service training sessions and related training opportunities as made available.
• Completes/attends required clinical supervisions consistently each month.
• Checks vitals as needed and collaborates with registered nurse on the unit
• Transports client as appropriate in SB&H vehicle.
• Supervise and monitor clients while in the Crisis Recovery Unit. 
• Participates in Utilization Management and Quality Management activities.
• Provide input in daily staffing for the purpose of utilization review and discharge planning. 
• Will be required to drive personal vehicle for business needs (as required per program requirements).
• To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.

Qualifications:                                                                                                                                                                                                                                                                      

• Must be at least 21 years of age
• Have a high school diploma/GED and two years of behavioral health/integrated healthcare relevant work experience; OR
• An Associate's degree in an unrelated field and at least one year of full-time behavioral health / integrated healthcare relevant work experience; OR 
• A related Associate’s degree and six months of behavioral health / integrated healthcare relevant work experience; OR
• Have and maintain a valid Arizona driver’s license and are able to pass a motor vehicle screen for insurance purposed in order to transport clients

Preferred:                                                                                                                                                                                                                                                      

• A related Bachelor’s degree in a behavioral health field; OR 
• A Bachelor's degree in an unrelated field and at least six months of full-time behavioral health / integrated healthcare relevant work experience 
• Experience in working with multi-cultural and low socio-economic individuals
• Bilingual in English/Spanish

Benefits:

• 3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued.

We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Through our Empowered Belonging program, we’re committed to:

• Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/

SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.