Community Outreach Navigator
Join Southwest Behavioral & Health for exceptional growth opportunities driven by our promote-from-within philosophy. We provide an EXCELLENT compensation and benefits package, including immediate participation in our 403(b) program with 40% company match after 1 year of service. Generous Paid Time Off (PTO) includes 3 weeks of time-off your 1st year (available after 6 months) and increased vacation accruals after 2, 5 and 10 years of service! We offer low cost medical insurance, dental and vision, Short Term Disability, Long Term Disability, and Life coverage for employees. Other great benefits include 10 paid holidays, vision, licensure/certification reimbursement, tuition reimbursement, prescription drug discounts, chiropractic services, 100% paid Employee Assistance Program, and much more!
Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over seven hundred employees, and 40 years’ experience.
We are seeking an Outreach Specialist to join our Criminal Justice Engagement Team!
This position will work with adult individuals who frequent the legal system and/or are transitioning within or from jail or prison systems. It works as part of a multi-disciplinary team with the City, case managers and RBHA to successfully transition persons from jail or prison to services and community stability. Position works independently, carries a caseload, and provides an appropriate level of service to the program and individuals to complete a successful transition, reduction of recidivism, reduction of incarceration, and increase in support systems.
- Provides Intensive Homeless Street Outreach with specific work with the Criminal Justice Population
- Provides all essential services for immediate basic needs
- Provides interventions and screening for COVID-19.
- Secures temporary housing placement and shelter
- Provides outreach case management in the community to ensure a successful connection
- Provides crisis intervention as needed
- Provides coordination of care with outside provider teams and community-based services.
- Coordinates health care issues
- Develops and maintains appropriate level of relationships with persons served
- Makes assessments in accordance with established policies and procedures, and clinical protocols.
- Assists in developing needs assessments and action plans in a team-based format.
- Re-establishes benefits and assists in obtaining ID’s and other documents required for housing
- Assist persons in navigating services available or required
- Assists persons served in securing appointments with support services and agencies, as needed.
- Initiates and maintains clinical records as applicable, bills for services provided according to requirements
- Coordinates communication and housing eligibility with the city and landlords
- Assist in facilitating needs to help individuals be successful in the program.
- Document activities for tracking and reporting according to documentation standards
- Responsible for contractual obligations, fulfillment and outcome measures.
- May be required to work flexible hours as needed to best serve the program and client needs
- Required to carry a company smart phone
- Required to drive personal or company vehicle and keep appropriate documentation.
- Must qualify and maintain in good standing; a Jail access pass.
- To ensure compliance & adequate services, additional job duties may be required and assigned.
Education & Qualifications:
Minimum requirement consists of a 21-year age, High School Diploma or GED plus some college course work in Behavioral Health or related fields, plus one year directly related job experience, or the equivalent combination of experience and education as well as Motor Vehicle clearance.
Maintain a Valid Arizona Driver’s License and a clean driving record for last 39 months is required. Three years of driving experience is required.
Peer Support Certificate preferred
Must have fingerprint clearance issued by Arizona Department of Public Safety or eligible to receive within eight (8) weeks of hire.
Eligible to receive clearance for Jail visits.
Experience working with multi-cultural and low socio-economic individuals. General knowledge and aptitude for working independently with adults of mixed ethnic groups. Bilingual (English/Spanish) speaking preferred.