Job Description

Join Southwest Behavioral & Health for exceptional growth opportunities driven by our promote-from-within philosophy. We provide an EXCELLENT compensation and benefits package, including immediate participation in our 403(b) program with 20% company match after 1 year of service. Generous Paid Time Off (PTO) includes 3 weeks of time-off your 1st year (accrue PTO available after 6 months) and increased vacation accruals after 2, 5 and 10 years of service! We offer low cost medical insurance and offer 100% company-paid dental, Short Term Disability, Long Term Disability, and Life coverage for employees. Other great benefits include 10 paid holidays, vision, licensure/certification reimbursement, tuition reimbursement, prescription drug discounts, chiropractic services, 100% paid Employee Assistance Program, and much more!

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over seven hundred employees, and 40 years’ experience.


Responsible for maintaining the integrity of the clinical records system in accordance with State, Federal, contractual and organizational regulations.

Duties & Responsibilities:

  • Maintains accurate clinical records in both electronic and hard file formats to include sorting, data entry, scanning, and filing.
  • Responds to internal/external inquiries regarding chart information in accordance with agency policies and procedures.
  • Purges charts as directed by supervisor in accordance with State, Federal, contractual, and organizational regulations.
  • To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.
  • To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.

Additional Skills:

  • Ability to apply in-depth knowledge of medical record guidelines to determine course of action. ?
  • Working knowledge of general clerical duties such as filing, typing, copying, and scanning. ?
  • Proficient with MS Office, Outlook, database management, and spreadsheets etc. ?
  • Self-directed, detailed oriented, organized, and able to multi-task efficiently. ?
  • Communicates clearly and effectively. ?
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. ?
  • Ability to speak effectively 1:1 with co-workers, internal and external customers, and outside contractors and vendors. ?
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. ?
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Experience in clinical/medical record keeping in a behavioral health setting.

Education & Qualifications:

  • High school Diploma or G.E.D. required
  • 1-3 years progressive administrative experience within a clinical environment preferred.
  • Requires prior clerical and/or customer service experience, preferably in a behavioral health setting.
  • Consideration given for course work in lieu of part of the experience requirements.
  • Performs data entry in a detail-oriented and thorough manner.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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