Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.
Join Southwest Behavioral & Health for exceptional growth opportunities driven by our promote-from-within philosophy. We provide an EXCELLENT compensation and benefits package, including immediate participation in our 403(b) program with 40% company match after 1 year of service. Generous Paid Time Off (PTO) includes 3.3 weeks of time-off your 1st year (available after 6 months) and increased vacation accruals after 2, 5 and 10 years of service! We offer low cost medical insurance and offer 100% company-paid dental, Short Term Disability, Long Term Disability, and Life coverage for employees. Other great benefits include 10 paid holidays, vision, licensure/certification reimbursement, tuition reimbursement, prescription drug discounts, chiropractic services, 100% paid Employee Assistance Program, and much more!
We are lookoing for a Case Manager to join our Aero Outpatient Clinic!
May provide direct services in the home or office. Interventions may be 1:1 and group based. Performs crisis stabilization functions. Assists consumer and parent/guardian in resourcing with the community. Conducts assessments and completes necessary paperwork. Serves as central support for C/A or adult clients. Performs case management functions as needed. These functions may include Respite services, Behavior coaching, consumer medication monitoring, clinical care coordination between resources within and outside the agency.
Duties & Responsibilities:
- Provide comprehensive support through in-home and/or community-based intervention to children, adolsecents or adults.
- Assesses members in accordance with established policies and procedures and clinical protocols.
- Develops service plans for members based on assessment and diagnostic process.
- Coordinates member care or reports on interventions by meeting with member’s care team to review efficacy of interventions and to revise plans of service for members.
- Develops and maintains appropriate level of relationships with members and formal/informal support systems.
- Provides support and information, education or guidance to members and support system members concerning issues of treatment planning, advocacy, and medication management.
- Monitors mental status of members and response to treatment plans through face-to-face contact, and updates treatment plans as needed.
- Notifies direct supervisor of actual or potential challenges with members; i.e., decompensation, significant health concern and crisis.
- Provides face-to-face and telephone crisis intervention.
- Completes safe/support plans with members.
- Conducts groups as needed.
- Transitions member to appropriate level of care upon conclusion of treatment.
- Provides information to members and family members concerning community resources and linkages to other services.
- Assists members and families in securing appointments with support services and agencies, as needed.
- Arranges for transportation for members and family members for community services as needed.
- Maintains accurate, thorough and current documentation of contact with members, treatment progress and services received/provided.
- Close coordination with the PCP and/or Health Plan will be maintained for all populations when applicable.
- Will be required to travel to conduct home visits and attend client appointments and meetings in the community.
- To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.
Education & Qualifications:
- Minimum requirement consists of a Bachelor’s degree with one year of full-time behavioral health experience, valid AZ driver’s license & Motor Vehicle clearance.
- An equivalent combination of education and experience directly related to healthcare totaling five years is acceptable.
- Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire (as required per program requirements).
- Experience working with multi-cultural and low socio-economic individuals.
- Possess and maintain a valid Arizona’s driver’s license and have use of personal vehicle for business needs (as required per program requirements).
- Required to maintain personal auto insurance per SBH guidelines.
SB&H is a drug-free workplace, drug screening required. EOE