Job Description

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

Join Southwest Behavioral & Health for exceptional growth opportunities driven by our promote-from-within philosophy. We provide an EXCELLENT compensation and benefits package, including immediate participation in our 403(b) program with 40% company match after 1 year of service. Generous Paid Time Off (PTO) includes 3.3 weeks of time-off your 1st year (available after 6 months) and increased vacation accruals after 2, 5 and 10 years of service! We offer low cost medical insurance and offer 100% company-paid dental, Short Term Disability, Long Term Disability, and Life coverage for employees. Other great benefits include 10 paid holidays, vision, licensure/certification reimbursement, tuition reimbursement, prescription drug discounts, chiropractic services, 100% paid Employee Assistance Program, and much more!

We are lookoing for a Case Manager to join our Aero Outpatient Clinic!

May provide direct services in the home or office. Interventions may be 1:1 and group based. Performs crisis stabilization functions. Assists consumer and parent/guardian in resourcing with the community. Conducts assessments and completes necessary paperwork. Serves as central support for C/A or adult clients. Performs case management functions as needed. These functions may include Respite services, Behavior coaching, consumer medication monitoring, clinical care coordination between resources within and outside the agency.

Duties & Responsibilities:

  • Provide comprehensive support through in-home and/or community-based intervention to children, adolsecents or adults.
  • Assesses members in accordance with established policies and procedures and clinical protocols.
  • Develops service plans for members based on assessment and diagnostic process.
  • Coordinates member care or reports on interventions by meeting with member’s care team to review efficacy of interventions and to revise plans of service for members.
  • Develops and maintains appropriate level of relationships with members and formal/informal support systems.
  • Provides support and information, education or guidance to members and support system members concerning issues of treatment planning, advocacy, and medication management.
  • Monitors mental status of members and response to treatment plans through face-to-face contact, and updates treatment plans as needed.
  • Notifies direct supervisor of actual or potential challenges with members; i.e., decompensation, significant health concern and crisis.
  • Provides face-to-face and telephone crisis intervention.
  • Completes safe/support plans with members.
  • Conducts groups as needed.
  • Transitions member to appropriate level of care upon conclusion of treatment.
  • Provides information to members and family members concerning community resources and linkages to other services.
  • Assists members and families in securing appointments with support services and agencies, as needed.
  • Arranges for transportation for members and family members for community services as needed.
  • Maintains accurate, thorough and current documentation of contact with members, treatment progress and services received/provided.
  • Close coordination with the PCP and/or Health Plan will be maintained for all populations when applicable.
  • Will be required to travel to conduct home visits and attend client appointments and meetings in the community.
  • To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.

Education & Qualifications:

  • Minimum requirement consists of a Bachelor’s degree with one year of full-time behavioral health experience, valid AZ driver’s license & Motor Vehicle clearance.
  • An equivalent combination of education and experience directly related to healthcare totaling five years is acceptable.
  • Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire (as required per program requirements).
  • Experience working with multi-cultural and low socio-economic individuals.
  • Possess and maintain a valid Arizona’s driver’s license and have use of personal vehicle for business needs (as required per program requirements).
  • Required to maintain personal auto insurance per SBH guidelines.

SB&H is a drug-free workplace, drug screening required. EOE

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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