Job Description

Join Southwest Behavioral & Health for exceptional growth opportunities driven by our promote-from-within philosophy. We provide an EXCELLENT compensation and benefits package, including immediate participation in our 403(b) program with 40% company match after 1 year of service. Generous Paid Time Off (PTO) includes 3 weeks of time-off your 1st year (available after 6 months) and increased vacation accruals after 2, 5 and 10 years of service! We offer low cost medical insurance and offer 100% company-paid dental, Short Term Disability, Long Term Disability, and Life coverage for employees. Other great benefits include 10 paid holidays, vision, licensure/certification reimbursement, tuition reimbursement, prescription drug discounts, chiropractic services, 100% paid Employee Assistance Program, and much more!

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over seven hundred employees, and 40 years’ experience.

We are seeking a Care Coordinator for our Bullhead City Outpatient Clinic. This position is 40 hours a week, with flexibility to work between the hours of 8-7pm M-F based on client needs.

Duties & Responsibilities:

  • Reviews documents received and requests required documents to appropriate level of care for members.

  • Evaluates eligibility information regarding services and benefit package.

  • Assesses consumers in accordance with established policies and procedures and clinical protocols.

  • Develops service plans with consumers based on assessment and diagnostic process.

  • Coordinates consumer care or reports on interventions by meeting with consumer’s care team to review efficacy of interventions and to revise plans of service with consumers.

  • Provides support and information, education or guidance to consumers and support system members concerning issues of treatment planning, advocacy, and medication management.
  • Monitors mental status of consumers and response to treatment plans through face-to-face contact, and updates treatment plans as needed.

  • Works collaboratively with treatment team and all external members of consumer’s services.

  • Provides face-to-face crisis intervention.

  • Completes safety plans with consumers.

  • Conducts groups as needed

  • Transitions consumer to appropriate level of care upon conclusion of treatment.

  • Assists consumers, families or guardians in securing appointments with support services and agencies, as needed.

  • Arranges for transportation for consumers for community services and/or medical appointments as needed.

  • Close coordination with the PCP health plan, stakeholders, and funding source will be maintained for all consumers.

  • Attends weekly clinical staffing’s and all staff meetings.

Education & Qualification:

  • Minimum requirement consists of a Bachelor’s degree with two years of full-time behavioral health experience. A combination of experience and education totaling 5 years is acceptable.

  • Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire

  • Required to maintain a valid Arizona driver’s license and pass motor vehicle screening for insurance purposes in order to transport clients, based upon need/requirements of the clinic and/or program.


SB&H is a drug-free workplace, drug screening required. EOE

Application Instructions

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