Job Description

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over seven hundred employees, and 40 years’ experience.

Join Southwest Behavioral & Health for exceptional growth opportunities driven by our promote-from-within philosophy. We provide an EXCELLENT compensation and benefits package, including immediate participation in our 403(b) program with 40% company match after 1 year of service. Generous Paid Time Off (PTO) includes 3 weeks of time-off your 1st year and increased vacation accruals after 2, 5 and 10 years of service! We offer low cost medical insurance and offer 100% company-paid dental, Short Term Disability, Long Term Disability, and Life coverage for employees. Other great benefits include 10 paid holidays, vision, licensure/certification reimbursement, tuition reimbursement, prescription drug discounts, chiropractic services, 100% paid Employee Assistance Program, and much more! 

                                              We are seeking a Billing Specialist to join our Client Financial Services Team!

Billing Specialist  is responsible for accurate and timely billing of electronic and hardcopy Behavioral Health claims.  Creates and submits a large volume of electronic HCFA claims via the 5010 837p formats.  Creates and submits electronic copy UB04 claims for SBH Level I services.  Responsible for creating reports from SBH systems to identify billed/denied/paid services and work to completion.  Ensures 95% of claims are billed within 2 months.  Resolves issues with unpaid claims to ensure 90% of claims are in a paid status within 5 months.  Excellent customer service skills required.

Duties & Responsibilities:

  • Submits timely and accurate electronic and/or hardcopy behavioral health claims. (New, Resubmit, and Adjustments)
  • Identifies, researches, and resolves unbilled encounters and escalates issues to Manager as needed to ensure 95% of claims are billed within 2 months.
  • Identifies, researches, and resolves denied encounters within 6 months of service date.
  • Identifies, researches, and resolves unbilled FFS claims and escalates issues to Manager as needed to ensure 95% of claims are billed within 2 months.
  • Identifies, researches, and resolves denied FFS claims within 6 months of service date.
  • Creates reports of billed/paid/not-billed etc. for bi-weekly review with Billing Manager.
  • Keeps Manager informed of bi-weekly production of claims and problems interfering with successful claims submission.
  • Responsible for thorough understanding of SBH, RBHA, and other payer billing requirements and procedures.
  • Responsible for accurate record keeping of claims billing.
  • Assists in maintaining claim billing process and procedure manuals.
  • This position requires to read each progress note to review for accurate CPT and Diagnosis codes supported by the content written by the PCP’s, and use the ‘pend to coder’ function in Axiom to do so.

  • Utilizes Manager and the CFS team to discuss, enhance, and resolve issues.

Education & Qualifications:

  • High School Diploma or G.E.D. plus college level course work required; Associates degree preferred.
  • Minimum 1-2  years medical billing/ CPT coding experience, which includes at least 1 year of electronic, claims submission required.
  • Experience with a variety of contractual reimbursement arrangements.
  • Medical And Billing Certification
  • Coding Certified-Certified Professional Coder (CPC), Certified Billing and Coding Specialist (CBCS) or Certified Coding Specialist ( CCS).

SB&H is a drug-free workplace, drug screening required. EOE

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online