Benefits and Housing Specialist- SMI

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over seven hundred employees, and 40 years’ experience.

We are looking for a Benefits and Housing Specialist to join our Metro Outpatient Clinic!

Job Preview at a Glance:

The goal of the Benefits and Housing Specialist is to provide one-on-one & group interventions, crisis stabilization, access to resources with the community, and care coordination. This individual will assist with referrals, coordination, admission, discharge, and out of home placements.

Responsibilities:

• Reviews documents received and requests required documents to appropriate level of care for members.
• Assesses members in accordance with established policies and procedures and clinical protocols.
• Develops service plans with members based on assessment and diagnostic process.
• Develops and maintains appropriate level of relationships with members and formal/informal support systems.
• Monitors mental status of members and response to treatment plans through face-to-face contact, and updates treatment plans as needed.
• Works collaboratively with treatment team and all external members of member’s services.
• Attends weekly clinical staffing and all staff meetings.
• Completes outreach for members who miss an appointment and follows up with re-engagement process.
• Maintains quality and compliance in members’ charts. Provides information to members and family members or guardians concerning community resources and linkages to other services.
• Follow-up with members on the HEA report and complete deliverable for Buckeye and Metro.
• Meet with members to apply for AHCCCS, Social Security, and Disability Benefits.
• Meet with members to provide additional resources regarding benefits.
• Assist non-title members with applying for AHCCCS when appropriate
• Alert members when they need to renew AHCCCS and assist
• Communicate with the clinic, members and insurance regarding benefits.
• Assist members with finding appropriate housing.
• Assist case managers with submitting housing applications for members.
• Submit referrals for TLP, BHRF and other placements as needed.
• Check on housing application status and waitlists for members.
• Complete housing deliverables for Buckeye and Metro SMI HH

Qualifications:

• Minimum requirement consists of a 21-year age
• A Bachelor’s degree with one year of full-time behavioral health experience. A combination of experience and education totaling 3 years is acceptable.
• Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire. 

Benefits

• 3.5 weeks of PTO your 1^st year of employment, with increased accruals after 5 and 10 years of service!
• 10 paid holidays
• Low-cost medical and vision insurance and 100% company paid dental, short term disability, long term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

At Southwest Behavioral & Health Services, we are deeply committed to Diversity, Equity, and Inclusion (DEI). We believe that fostering an inclusive and equitable environment for both our employees and the individuals we serve is essential to our mission. SB&H remains dedicated to creating a workplace where all team members feel valued, respected, and empowered, and where diverse perspectives are celebrated. We also strive to ensure that the communities we serve receive compassionate, culturally responsive care in a welcoming and affirming space. Our commitment to DEI is unwavering, and we will continue to build an organization that reflects these values in everything we do.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/

Mission and Values

Our teams are working hard to ensure our Mission and Values are continuously modeled throughout our organization and in all of our daily interactions.

Delivering compassionate care to enhance lives and improve communities. 

• Compassion
• Integrity
• Quality
• Empowerment
• Innovation
• Trust

SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.