Adult Care Coordinator
Behavioral Health Technician
Adult Care Coordinator
AZ-Bullhead City-Bullhead City Outpatient Clinic (O)
Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.
Join Southwest Behavioral & Health for exceptional growth opportunities driven by our promote-from-within philosophy. We provide an EXCELLENT compensation and benefits package, including immediate participation in our 403(b) program with 20% company match after 1 year of service. Generous Paid Time Off (PTO) includes 3 weeks of time-off your 1st year (available after 6 months) and increased vacation accruals after 2, 5 and 10 years of service! We offer low cost medical insurance and offer 100% company-paid dental, Short Term Disability, Long Term Disability, and Life coverage for employees. Other great benefits include 10 paid holidays, vision, licensure/certification reimbursement, tuition reimbursement, prescription drug discounts, chiropractic services, 100% paid Employee Assistance Program, and much more!
We are currently looking for an Adult Care Coordinator at our Bullhead City Outpatient Clinic. This is a full time 40 hour/week position, working between the clinics operating hours of M-F 8:00am-7pm.
The Care Coordinator functions as a member of an interdisciplinary team to provide care coordination to a caseload of high needs adults and adults who are currently in out of home placement. This position will advocate for and supports the client, engages with community agencies/health care providers and others on his or her behalf to ensure access to services needed to increase wellness self-management and reduce emergency room visits and/or hospitalizations. Provides clinical support to the team by providing consultation, education, information around psychosocial and/or substance abuse conditions, interventions and resources to maintain focus on outcomes and best practices.
- Notifies shift supervisor of actual or potential challenges with consumers; i.e., non-compliance, decompensation, and crisis
- Provides face-to-face and telephone crisis intervention
- Completes crisis plans with clients
- Attend VA and Drug court.
- Provides information to consumers and family members concerning community resources and linkages to other services
- Assists consumers and families in securing appointments with support services and agencies, as needed
- Arranges for transportation for consumers and family members for community services as needed
- Maintains effective communication with clients, primary care physicians, substance abuse and mental healthcare providers, family, collateral resources, and other agency staff on behalf of clients
- Works as a part of a Care Coordination team: attends and participates in team meetings to provide input/feedback around psychosocial conditions to review client status, update plans and goals and review outcomes to further program goals
- Acts as a resource/consultant to all team members on psychosocial and/or substance abuse issues and resources
- Acts as a linkage to community services including medical, behavioral, residential, and any other services per inter-disciplinary care plan
- Participates in the development/documentation/review and update of client centered comprehensive, integrated, interdisciplinary care plan in consultation with the Care Manager and other team members to ensure focus on desired outcomes
- Monitors overall service delivery to clients to ensure coordination and continuity: advocates with service providers/resources as needed
- Maintains required number of client contact hours per week
- Maintains the expected level of productivity
- Minimum requirement consists of a Bachelor’s degree with one year of full-time behavioral health experience
- Required to maintain a valid Arizona driver’s license and pass motor vehicle screening for insurance purposes in order to transport clients, based upon needs/requirements of the clinic
- Required to maintain personal auto insurance per SBH guidelines
- Obtain Certification in First Aid & CPR
- Finger printing and/or background check clearance
- Experience working with multi-cultural and low socio-economic individuals. General knowledge & aptitude for working independently with children of mixed ethnic groups
- Bilingual (English/Spanish) speaking preferred