Job Description

Job Category:
Behavioral Health Technician

Title:
Administrative Assistant/Behavioral Health Technician

Location:
AZ-Phoenix- The Link Permanent Supported Housing Program

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

Join Southwest Behavioral & Health for exceptional growth opportunities driven by our promote-from-within philosophy. We provide an EXCELLENT compensation and benefits package, including immediate participation in our 403(b) program with 20% company match after 1 year of service. Generous Paid Time Off (PTO) includes 3 weeks of time-off your 1st year (available after 6 months) and increased vacation accruals after 2, 5 and 10 years of service! We offer low cost medical insurance and offer 100% company-paid dental, Short Term Disability, Long Term Disability, and Life coverage for employees. Other great benefits include 10 paid holidays, vision, licensure/certification reimbursement, tuition reimbursement, prescription drug discounts, chiropractic services, 100% paid Employee Assistance Program, and much more!

We are currently seeking an Administrative Assistant II to join The Link: Integrated Home Support Program! This program works in the community as a fully mobile team 90% of the time, and is available 24 hours per day with no closure days, and manages crisis. It would include help with housing and neighborhood issues, integrative case with community-based medical staff, support for vocational rehabilitation, assistance in finding non-service based community support systems, and work performed from a "well-care" model that promotes resilience. This position will be working at our Administration and the work schedule will be Monday through Friday 8 AM to 5 PM.

Duties & Responsibilities:

  • Develops and prepares major projects/reports including Fidelity deliverables, SFTP report and contract billing
  • Maintains program documents and updates including program handbook, employee lists, referral packets, team assignments and other documents as assigned.
  • Supervise Administrative interns including training, payroll and other supervisor duties as necessary.
  • Operates the office functions and operations on a daily basis.
  • Takes detailed, accurate Minutes of staff meeting as needed.
  • Prepares purchase and work orders for program supervisors.
  • Track incoming referrals and update report as needed.
  • Enroll new clients into HMS, verify AHCCCS information and maintain necessary documents needed for chart.
  • Prepares correspondence such as client outreach letters, records, reports, and special communications as required.
  • Perform customer service surveys with clients as needed and bill in HMS.
  • Manage incoming phone calls for programs and bill in HMS as appropriate.

Education & Qualifications:

  • An Associate’s degree and two years of relevant experience in a behavioral health setting; OR
  • A bachelor’s degree (related or non-related) in the behavioral health field plus one year of relevant experience in behavioral health
  • An equivalent combination of education and experience up to four years is acceptable.
  • Supervisory experience preferred but not required.
  • Experience and/or education, with general knowledge of clerical and office administration.
  • Experience with ordering and purchasing supplies.
  • Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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