Job: Client Service Representative (Autism Center of Excellence)

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Posted: 08/09/2017

Job Reference #: 3887

Job Description

Title:
Client Service Representative (Autism Center of Excellence)

Location:
AZ-Phoenix-Metro Outpatient Clinic (O)

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over seven hundred employees, and 40 years’ experience.

Join Southwest Behavioral & Health for exceptional growth opportunities driven by our promote-from-within philosophy. We provide an EXCELLENT compensation and benefits package, including immediate participation in our 403(b) program with 20% company match after 1 year of service. Generous PTO includes 2 weeks of vacation your 1st year (available after 6 months) and accruals after 2, 5 and 10 years of service! We offer 100% company-paid medical, dental, STD, LTD, and Life coverage for employees. Other great benefits include 10 paid holidays, sick time, vision, tuition reimbursement prescription drug discounts, chiropractic services, and much more!

We are seeking a motivated, client-oriented Client Service Representative to join our Metro Outpatient Team!! Work schedule is Monday through Friday 40 hours between the hours of operations 8am-7pm Mon-Thursday and  Friday 8am-5pm with no weekends. The position will work in the Southwest Autism Center of Excellence at Metro Outpatient.

Responsibilities:

  • Provide triage services
  • Act as the main point of contact for referrals and filter referrals to the appropriate personelle
  • Ensures proper follow up is in place for all members
  • Schedules medication, counseling, and intake appointment. 
  • Completes intake referrals and screening.
  • Calls to reschedule appointments when clinical staff are out unexpectedly.
  • Performs general clerical duties for the clinic as requested/assigned by CSR Supervisor, Program Director and/or Administrative Coordinator. 
  • Greets consumers.
  • Verifies consumer eligibility/enrollment prior to appointment: AHCCCS, RBHA/agency, Limited Income Subsidy, Medicare Part D.
  • Collects client fees/copay
  • Obtains appropriate paperwork from clients.
  • Covers at various SBH locations as required

Requirements:

  • High school Diploma or G.E.D. required
  • Requires prior clerical and/or customer service experience, preferably in a behavioral health setting. Consideration given for course work in lieu of part of the experience requirements.
  • Required to maintain personal auto insurance per SBH guidelines.
  • Must be eligible and/or have valid Fingerprint Clearance Card through the Arizona Department of Public Safety.
  • Experience with the ASD Population is a plus

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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Locations


Beautiful Mesa
Mesa, AZ 85202

Beautiful Payson
Payson, AZ 85541

N. Central Ave and W. McDowell Rd
Phoenix, AZ 85003

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Phoenix, AZ 85007
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7626 E Sheridan St
Scottsdale, AZ 85257
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5717 N. 7th St
Phoenix, AZ 85014
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4015 South 7Th Street
Phoenix, AZ 85040
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Phoenix
Phoenix, AZ 85029
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1251 Highway 95
Bullhead City, AZ 86442
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1301 Beale St.
Kingman, AZ 86401
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Phoenix, AZ 85029
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1424 S. 7th Ave, Bldg C
Phoenix, AZ 85007
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7763 E. Florentine Rd
Prescott Valley, AZ 86314
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Phoenix, AZ 85004
Southwest Behavioral Health Services

Flagstaff, AZ 86004
Southwest Behavioral Health Services

Phoenix, AZ 85029
Southwest Behavioral Health Services

Phoenix, AZ 85012
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Phoenix, AZ 85008
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Phoenix, AZ 85051
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Prescott Valley, AZ 86312
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Glendale, AZ 85301
Southwest Behavioral Health Services
3450 N. 3rd Street
Phoenix, AZ 85012
Southwest Behavioral Health Services
3450 N. 3rd Street
Phoenix, AZ 85012
Southwest Behavioral Health Services
4564
Mesa, AZ 85202
Southwest Behavioral Health Services
464
Chandler, AZ 85225
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600 W. Gurley St.
Prescott, AZ 86305
Southwest Behavioral Health Services
Glendale location
Glendale, AZ 85303
Southwest Behavioral Health Services
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Phoenix, AZ 85034
Southwest Behavioral Health Services - Aero (Payson) Outpatient
404 W. Aero Dr.
Payson, AZ 85541
Southwest Behavioral Health Services - Broadway Outpatient Clinic
4420 S. 32nd Street
Phoenix, AZ 85040
Southwest Behavioral Health Services - Buckeye Outpatient Clinic
26428 W. MC 85
Buckeye, AZ 85326
Southwest Behavioral Health Services - Bullhead City ORS Clinic
809 Hancock Rd, #1
Bullhead City, AZ 86442
Southwest Behavioral Health Services - Bullhead City Outpatient Clinic
2580 Highway 95 #120
Bullhead City, AZ 86442
Southwest Behavioral Health Services - Erickson Outpatient Clinic
2632 E. Thomas Road, Ste 101
Phoenix, AZ 85016
Southwest Behavioral Health Services - Flagstaff ORS Clinic
1515 E. Cedar Ave, Ste E2
Flagstaff, AZ 86004
Southwest Behavioral Health Services - Flagstaff Outpatient Clinic
1515 E. Cedar Ave, Ste B4
Flagstaff, AZ 86004
Southwest Behavioral Health Services - Kingman Outpatient Clinic
2215 Hualapai Mountain Rd, Ste H & I
Kingman, AZ 86402
Southwest Behavioral Health Services - Lake Havasu City Outpatient
1845 McCulloch Blvd, Ste B-1
Lake Havasu City, AZ 86403
Southwest Behavioral Health Services - Mesa Outpatient
1255 W. Baseline #138A
Mesa, AZ 85202
Southwest Behavioral Health Services - Prescott Valley ORS Clinic
7600 E. Florentine Rd, Ste 101
Prescott Valley, AZ 86314
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4420 S 32nd St
Phoenix, AZ 85040
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Laughlin, NV
Recruiting In
Laughlin, NV 89029
Positions located in NW Arizona
Recruiting for positions in NW Arizona
Las Vegas, NV 89178
Beautiful Mesa
Mesa, AZ 85202
Beautiful Payson
Payson, AZ 85541
N. Central Ave and W. McDowell Rd
Phoenix, AZ 85003
South 7th Ave. Bld A, Phoenix
Phoenix, AZ 85007
AZ-Scottsdale-Sheridan Residential (R)
Community Resilience Center
Community Transition Program
Desert Cove
Job Fair - Bullhead City, AZ
Kingman Crisis Unit
Metro Phx.
Phoenix/7th Ave Methadone Clinic
Prescott-Valley Outpatient Clinic
Project Community Integration
Southwest Behavioral Health Services
Southwest Behavioral Health Services
Southwest Behavioral Health Services
Southwest Behavioral Health Services
Southwest Behavioral Health Services
Southwest Behavioral Health Services
Southwest Behavioral Health Services
Southwest Behavioral Health Services
Southwest Behavioral Health Services
Southwest Behavioral Health Services
Southwest Behavioral Health Services
Southwest Behavioral Health Services
Southwest Behavioral Health Services
Southwest Behavioral Health Services
Southwest Behavioral Health Services - Aero (Payson) Outpatient
Southwest Behavioral Health Services - Broadway Outpatient Clinic
Southwest Behavioral Health Services - Buckeye Outpatient Clinic
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Southwest Behavioral Health Services - Bullhead City Outpatient Clinic
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Toby 1
Villa Agave Residential
Not Specified
Laughlin, NV
Positions located in NW Arizona